Terms and Conditions

Last Updated: 9 June 2026

Welcome to vijaytraders.com. These Terms and Conditions govern your access to and use of our website, products, and services. By accessing or using this website, you agree to be legally bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of the website.

1. About Us

vijaytraders.com is an online platform offering natural and herbal products, including herbal remedies, creams, personal care products, and related wellness products to customers in Sri Lanka and other permitted jurisdictions.

2. Eligibility

By using this website, you represent that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into binding agreements.
• All information provided by you is accurate and complete.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, pricing, and availability are accurate. However:

• Product images are for illustrative purposes only.
• Actual packaging, colors, and specifications may vary.
• We reserve the right to modify product information without prior notice.

4. Health Disclaimer

The products sold through this website are not intended to diagnose, treat, cure, or prevent any disease unless specifically approved by the relevant regulatory authorities.

Information provided on this website is for general informational purposes only and should not be considered medical advice.

Customers should consult a qualified healthcare professional before using herbal, natural, or wellness products, particularly if pregnant, nursing, taking medication, or suffering from any medical condition.

5. Orders and Payments

• All orders are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order at our discretion.
• Prices displayed on the website are subject to change without notice.
• Payment must be completed before products are dispatched unless otherwise agreed.

6. Shipping and Delivery

We will make reasonable efforts to deliver products within estimated delivery periods. However:

• Delivery times are estimates only.
• Delays caused by courier services, weather conditions, governmental restrictions, or circumstances beyond our control shall not result in liability on our part.
• Risk in the products passes to the customer upon delivery.

7. Returns and Refunds

Returns and refunds shall be handled in accordance with applicable Sri Lankan consumer protection laws.

Products may not be eligible for return where:

• The product has been opened or used.
• The product is damaged due to customer misuse.
• The return request is made beyond the applicable return period.

Customers must contact us promptly regarding any defective or incorrect products received.

8. Intellectual Property

All website content, including but not limited to:

• Text
• Graphics
• Logos
• Product descriptions
• Images
• Website design

are the property of vijaytraders.com or its licensors and are protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. User Conduct

You agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to website systems.
• Upload malicious software or harmful code.
• Interfere with website functionality.
• Submit false, misleading, or fraudulent information.

10. Limitation of Liability

To the maximum extent permitted by law, vijaytraders.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use or inability to use the website.
• Product misuse.
• Reliance on information provided on the website.
• Service interruptions or technical failures.

Our total liability shall not exceed the amount paid by the customer for the relevant product.

11. Privacy

Any personal information collected through the website shall be processed in accordance with our Privacy Policy and applicable Sri Lankan data protection laws.

12. Compliance with Sri Lankan Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka, including but not limited to applicable provisions under:

• The Electronic Transactions Act No. 19 of 2006 (as amended)
• The Consumer Affairs Authority Act No. 9 of 2003
• The Personal Data Protection Act No. 9 of 2022
• Applicable regulations relating to online commerce and consumer protection in Sri Lanka

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

13. Changes to Terms

vijaytraders.com reserves the right to amend these Terms and Conditions at any time without prior notice.

Updated versions will be published on this website and become effective immediately upon publication.

14. Contact Information

For inquiries regarding these Terms and Conditions, please contact:

Vijay Traders
Website: vijaytraders.com
Email: info@vijaytraders.com
Sri Lanka